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Red Gill
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Terms and Conditions


  • We have the right to withdraw and cancel services, and make financial transactions.
  • We do not except liability for information errors or website downtime.
  • All our products are registered trade marks of Redgill UK, you will be in breach of copyrighting rules if you copy our products.
  • We forbid unlawful behavior, such as hate speech, bullying, promotions, spam, etc.
  • We have the right to disable user accounts.

DELIVERY INFO

UK Mainland

Free delivery on orders over £25 - Royal Mail 2nd Class

£4 for orders under £25 - Royal Mail 2nd Class

Europe

Delivery cost is £9 - will be sent by courier - taxes may have to be paid before order is delivered

Rest of the World

Delivery cost is £12 - will be sent by courier - taxes may have to be paid before order is delivered

Return and Refund Policy

 

You may cancel an order within 7 days of delivery for a full refund should you wish. You will however, be liable for shipping costs unless the return is due to our error or a fault on the item. Please note that we are unable to exchange items unless they are damaged, defective or incorrect*. Faulty products must be received by us to be  checked before replacement product is sent or refund applied.

*Clothing is an exception to this rule. In the event of an item of clothing not fitting we are happy to exchange for a different size, however as free delivery is given in the first instance only we must ask that postage back to us be paid as well as the return postage to the customer.

Refunds will be issued to the original purchaser card and cannot be transferred to a third party account.

Your rights to return goods are protected under the UK Consumer Protection (Distance Selling) Regulations 2000 which can be found at Office of Public Sector Information website.


 

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Red Gill UK

Copyright © 2025 Red Gill - All Rights Reserved.

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